Nationally Recognised Training
 Certificate IV in Business Sales: Distance Education

BSB40607 Certificate IV in Business Sales: Distance Education

.How long will the Certificate IV in Business Sales program take?
BSB40607 Certificate IV in Business Sales consists of 10 units of competence, however by applying for (RPL) this can be reduced. Ordinarily we expect that each unit of competence can be completed in approximately 40 to 60 hours. Because the program is self paced and work based the amount of effort and subsequent time to completion is entirely up to the individual student.

There is no minimum time to complete the qualification, however as a guide the qualification should be completed within 12 months.

. Requiring 10 units for the qualification.
1 core unit plus 9 elective units

.Core unit

Occupational Health and Safety
BSBOHS407A Monitor a safe workplace		  

.Elective Units

Sales Units
Product Skills and Advice
BSBPRO401A Develop product knowledge

Relationship Management
BSBREL402A Build client relationships and business networks

Sales
BSBSLS402A Identify sales prospects
BSBSLS403A Present a sales solution
BSBSLS404A Secure prospect commitment
BSBSLS405A Support post-sale activities
BSBSLS406A Self-manage sales performance

Customer Service
BSBCUS401A Coordinate implementation of customer service strategies
BSBCUS402A Address customer needs

Financial Administration
BSBFIA402A Report on financial activity

General Administration
BSBADM405B Organise meetings
BSBADM406B Organise business travel
BSBADM409A Coordinate business resources

Interpersonal Communication
BSBCMM401A Make a presentation

IT Use
BSBITU301A Create and use databases
BSBITU402A Develop and use complex spreadsheets

Marketing
BSBMKG401B Profile the market
BSBMKG402B Analyse consumer behaviour for specific markets
BSBMKG408B Conduct market research
BSBMKG413A Promote products and services
BSBMKG414A Undertake marketing activities

Relationship Management
BSBREL401A Establish networks

Research
BSBRES401A Analyse and present research information

Sales
BSBSLS502A Lead and manage a sales team

Workplace Effectiveness
BSBWOR401A Establish effective workplace relationships
BSBWOR402A Promote team effectiveness


.Core Unit

BSBOHS407A – Monitor a safe workplace
Unit Name and Code:
(DE)
.
Unit ID Number:
OHS407A
Certificate Type:
(DE) Certificate IV in Business Sales
Unit Category:
(DE) Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:
This unit describes the performance outcomes, skills and knowledge required to implement and monitor the organisation's occupational health and safety (OHS) policies, procedures and programs in the relevant work area to meet legislative requirements.



.Elective Units

BSBPRO401A – Develop product knowledge
Unit Name & Code:
(DE) BSBPRO401A – Develop product knowledge
Unit ID Number:
PRO401A
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:

This unit describes the performance outcomes, skills and knowledge required to develop product knowledge in preparation for the sales process.

BSBREL402A – Build client relationships and business networks
Unit Name & Code:
(DE) BSBREL402A – Build client relationships and business networks
Unit ID Number:
REL402A
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:

This unit describes the performance outcomes, skills and knowledge required to establish, maintain and improve client relationships, and to actively participate in networks to support attainment of key business outcomes.

BSBSLS402A – Identify sales prospect
Unit Name and Code:
(DE) BSBSLS402A – Identify sales prospect
.
Unit ID Number:
SLS402A
Certificate Type:
(DE) Certificate IV in Business Sales
Unit Category:
(DE) Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:
This unit describes the performance outcomes, skills and knowledge required to identify of potential sales prospects through application of prospecting methods.

BSBSLS403A – Present a sales solution
Unit Name & Code:
(DE) BSBSLS403A – Present a sales solution
Unit ID Number:
SLS403A
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:



BSBSLS404A – Secure prospect commitment
Unit Name & Code:
(DE) BSBSLS404A – Secure prospect commitment
.
Unit ID Number:
SLS404A
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:

This unit describes the performance outcomes, skills and knowledge required to use sales processes associated with securing prospect commitment to proceed with a sale.


BSBSLS405A – Support post-sale activities
Unit Name & Code:
(DE) BSBSLS405A – Support post-sale activities
Unit ID Number:
SLS405A
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:
This unit describes the performance outcomes, skills and knowledge required to attend to post sale activities that build and strengthen the partnership between a salesperson and the client, and enhance the prospect of future sales.


BSBSLS406A – Self-manage sales performance
Unit Name & Code:
(DE) BSBSLS406A – Self-manage sales performance
Unit ID Number:
SLS406A
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:
This unit describes the performance outcomes, skills and knowledge required to self manage sales performance through establishing an individualised sales plan, and through managing stress, time and sales related paperwork.

BSBCUS401A – Coordinate implementation of customer service strategies
Unit Name & Code:
(DE) BSBCUS401A - Coordinate implementation of customer service strategies
Unit ID Number:
CUS401A
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:
This unit describes the performance outcomes, skills and knowledge required to advise on, carry out and evaluate customer service strategies, including the design of improvement strategies based on feedback.

BSBCUS402A – Address customer needs
Unit Name & Code:
(DE) BSBCUS402A – Address customer needs
Unit ID Number:
CUS402A
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:
This unit describes the performance outcomes, skills and knowledge required to manage the ongoing relationship with a customer, which includes assisting the customer to articulate their needs, meeting customer needs and managing networks to ensure customer needs are addressed.

BSBFIA402A – Report on financial activity
Unit Name & Code:
(DE) BSBFIA402A –Report on financial activity
Unit ID Number:
FIA402A
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:
This unit describes the performance outcomes, skills and knowledge required to report financial activity for business both in response to client requests and to meet statutory requirements such as the completion of statutory requirement reports.

BSBADM405B – Organise meetings
Unit Name & Code:
(DE) BSBADM405B - Organise meetings
Unit ID Number:
ADM405B
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:

This unit describes the performance outcomes, skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation..

BSBADM406A – Organise business travel
Unit Name & Code:
(DE) BSBADM406A – Organise business travel
Unit ID Number:
ADM406B
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:

This unit describes the performance outcomes, skills and knowledge required to organise domestic and overseas business travel, including developing associated itineraries, booking travel and accommodation, preparing travel related documentation and making travel arrangements.

BSBADM409A – Coordinate business resources
Unit Name & Code:
(DE) BSBADM409A - Coordinate business resources
Unit ID Number:
ADM409A
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:

This unit describes the performance outcomes, skills and knowledge required to determine and analyse existing and required resources, their effective application and the accountability for their use.


BSBCMM401A – Make a presentation
Unit Name & Code:
(DE) BSBCMM401A - Make a presentation
Unit ID Number:
CMM401A
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:

This unit covers the performance outcomes, skills and knowledge required to prepare, deliver and review a presentation to a target audience.

BSBITU301A – Create and use databases
Unit Name & Code:
(DE) BSBITU301A – Create and use databases
Unit ID Number:
ITU301A
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:

This unit describes the performance outcomes, skills and knowledge required to design and develop business documents using complex technical features of word processing software.

BSBITU402A – Develop and use complex spreadsheets
Unit Name & Code:
(DE) BSBITU402A - Develop and use complex spreadsheets
Unit ID Number:
ITU402A
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:

This unit describes the performance outcomes, skills and knowledge required to use spreadsheet software to complete business tasks and to produce complex documents.

BSBMKG401B – Profile the market
Unit Name & Code:
(DE) BSBMKG401B – Profile the market
Unit ID Number:
MKG401B
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:

This unit describes the performance outcomes, skills and knowledge required to profile a target market or market segments in accordance with a marketing plan and to develop market positioning strategies.

BSBMKG402B – Analyse consumer behaviour for specific markets
Unit Name & Code:
(DE) BSBMKG402B – Analyse consumer behaviour for specific markets
Unit ID Number:
MKG402B
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:

This unit describes the performance outcomes, skills and knowledge required to analyse consumer behaviour to target marketing to specific markets and specific needs.

BSBMKG408B – Conduct market research
Unit Name & Code:
(DE) BSBMKG408B – Conduct market research
Unit ID Number:
MKG408B
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:

This unit describes the performance outcomes, skills and knowledge required to conduct market research using interview and survey methodologies (not specialist statistical design and analysis) and to report on findings.

BSBMKG413A – Promote products and Services
Unit Name & Code:
(DE) BSBMKG413A - Promote products and Services
Unit ID Number:
MKG413A
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:

This unit describes the performance outcomes, skills and knowledge required to coordinate and review the promotion of an organisation's products and services.

BSBMKG414A – Undertake marketing activities
Unit Name & Code:
(DE) BSBMKG414A - Undertake marketing activities
Unit ID Number:
MKG414A
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:

This unit describes the performance outcomes, skills and knowledge required to plan, implement and manage basic marketing and promotional activities.

BSBREL401A – Establish networks
Unit Name & Code:
(DE) BSBREL401A - Establish networks
Unit ID Number:
REL401A
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:
 This unit describes the performance outcomes, skills and knowledge required to develop and maintain effective work relationships and networks. It covers the relationship building and negotiation skills required by workers within an organisation as well as freelance or contract workers.

BSBRES401A – Analyse and present research information
Unit Name & Code:
(DE) BSBRES401A – Analyse and present research information
Unit ID Number:
RES401A
Diploma Type:
Certificate IV in Business Sales
Unit Category:
Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:

This unit describes the performance outcomes, skills and knowledge required to gather, organise and present workplace information using available systems.

BSBSLS502A – Lead and manage a sales team
Unit Name and Code:
(DE) BSBSLS502A – Lead and manage a sales team
.
Unit ID Number:
SLS502A
Certificate Type:
(DE) Certificate IV in Business Sales
Unit Category:
(DE) Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:
This unit describes the performance outcomes, skills and knowledge required to plan, implement, direct and evaluate sales team activities.



.Workplace Effectiveness

BSBWOR401A – Establish effective workplace relationships
Unit Name and Code:
(DE) BSBWOR401A – Establish effective workplace relationships
.
Unit ID Number:
WOR401A
Certificate Type:
(DE) Certificate IV in Business Sales
Unit Category:
(DE) Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:
This unit describes the performance outcomes, skills and knowledge required to collect, analyse and communicate information and to use that information to develop and maintain effective working relationships and networks, with particular regard to communication and representation.

BSBWOR402A – Promote team effectiveness
Unit Name and Code:
(DE) BSBWOR402A – Promote team effectiveness
.
Unit ID Number:
WOR402A
Certificate Type:
(DE) Certificate IV in Business Sales
Unit Category:
(DE) Units for Certificate IV in Business Sales
Unit Price:
$450
Availability:
Distance Education
Description:
This unit describes the performance outcomes, skills and knowledge required to promote teamwork. It involves developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation.


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